Your questions, answered.
Find detailed information on sizing, print care, custom file formats, and shipping timelines to ensure your tailored self-expression fits perfectly.
Sizing & Care
Custom Orders
Shipping & Returns
How do I ensure the perfect fit?
How should I wash my custom apparel?
What file formats do you accept for custom designs?
Our garments are tailored for a modern, unisex fit. We recommend checking our detailed sizing charts before ordering, or sizing up if you prefer a more relaxed, oversized silhouette.
To preserve our high-fidelity prints, wash garments inside out in cold water with mild detergent. Tumble dry on low or hang dry to keep the combed cotton canvas feeling like new.
We accept high-resolution PNG, JPG, PSD, and vector formats (AI, EPS, SVG). For the highest fidelity print, ensure your artwork is at least 300 DPI with a transparent background.
Can I place a bulk order for events or teams?
What are your production and shipping timelines?
What is your return policy on custom items?
Yes. We offer tailored pricing and custom consultations for bulk orders of 10 or more items. Submit a request through our Custom Orders portal to get started.
Standard orders ship within 3-5 business days. Custom orders require 5-7 business days for high-fidelity printing and quality checks. Worldwide shipping is fully tracked.
Because custom orders are individually crafted canvases tailored to your self-expression, we cannot accept returns unless there is a manufacturing defect. Standard items can be returned within 14 days.
Still have questions?
Get in touch with our Brooklyn team for direct support with custom designs, sizing, or bulk orders.